Most product teams say they want fewer constraints. What they usually mean is fewer limits on ideas. Fewer gates. Fewer people telling them no. More room to explore. More freedom to imagine. It’s an understandable instinct. We see it all the time in our work at CoinJar Insights. But after decades of listening to customers, and after working closely with what we call Catalytic Customers, I’ve come to a different view. The right constraints don’t suffocate good ideas. They’re w

Planning season comes around like clockwork. Budgets, OKRs, capacity models, prioritization frameworks—the rituals of focus and alignment. On paper, it’s a time for clarity. In reality, it often feels like an annual stage play: certainty (captured neatly in PowerPoint) built on incomplete understanding. Every PM knows the pattern. The more polished the plan, too often the shakier the foundations beneath it. The Fiction of Certainty Most of what gets discussed in planning seas

Data analytics has become the default language of product decision-making. Every product manager we know spends at least part of their...

Most teams treat the “opportunity space” like it’s a chart you can fill in with the right research. Field the surveys, conduct the...

For more than a century, businesses have been told to treat “the customer as always right.” Coined by retailers like Harry Gordon...

Ideas aren’t the problem. Most product teams have more than they can manage. Whiteboards overflow, frameworks stack neatly, and someone...

At its core, a business has one job: to generate profit. That profit can come from growing revenue, lowering costs, or—ideally—both....

A lot of product teams are doing the right things, at least on paper. They’re shipping regularly, talking to users repeatedly, running...

Most product teams aren’t starved for data. They’ve got usage dashboards, survey tools, helpdesk logs, and analytics stacks. And in many...

When we talk about product failure in tech, we tend to picture the big blowups. The high-profile launches that crater on impact. The...

Spend enough time in strategy sessions and it comes up sooner or later: We need to future-proof this. It’s well-intentioned. Smart, even....

We like to think of innovation as a process: structured, sequenced, neatly mapped. But more often, it begins with a glitch in the matrix....

At some point, every product manager has felt it: The impossible weight of building the "perfect product." Perfect in functionality....

What if the real reason your innovation efforts stall has nothing to do with strategy? Nothing to do with budget. Nothing to do with...

Most teams say they want bold thinking. Most organizations don’t reward it. Not when the roadmap is already full. Not when the metrics...

Somewhere along the winding road of Agile transformation and Silicon Valley job title inflation, we decided to start calling people...

There’s a particular kind of tired we see on the faces of so many product managers. It’s not just from late nights or back-to-back...

In Agile product development, User Stories are a cornerstone for delivering features that delight users and drive business growth. But...

Innovation is often seen as the domain of product teams whose charter is to develop, refine, and launch offerings that drive competitive...

In tech product management, the emphasis is often on building something new , something better , something that outperforms competitors...