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The Research Bottleneck Is Slowing Your Best Ideas
In fast-moving product organizations, timely decision-making is often the difference between momentum and missed opportunity. Too...

Paul Peterson
Mar 243 min read
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The Collapse of Traditional Market Research—and What Comes Next
Market research is in crisis. Response rates are plummeting. Fraud is rampant. AI-generated survey responses are muddying data. Consumers...

Paul Peterson
Mar 44 min read
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Don’t Test for Success. Aim to Fail Instead.
Designing Product Research To Expose Product Flaws In product development, testing is often approached as a process to validate success....

Paul Peterson
Feb 83 min read
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Engage. Listen. Innovate. Building High-Impact Customer Advisory Boards
At CoinJar Insights & Strategy, we’ve seen firsthand how meaningful it can be to engage your most invested customers. One of the best...

Paul Peterson
Jan 133 min read
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The Echo Chamber Problem, or You are Not Your Target
As product managers, it's natural to believe that we know our products inside and out. After all, we are the architects behind the...

Paul Peterson
Jan 34 min read
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Beyond the Basics of Product-Market Fit
Achieving product-market fit is often hailed as the Holy Grail of innovation. It’s the moment where your product’s value proposition...

Paul Peterson
Dec 31, 20243 min read
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The 3 Biggest Mistakes in Customer Feedback and How to Avoid Them
Customer feedback is the lifeblood of meaningful innovation. It guides effective product planning, informs resonant marketing strategies,...

Paul Peterson
Jul 16, 20243 min read
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The Future of Customer Understanding: Moving Past the Old Playbook
The practice of customer insights is overdue for a seismic shift. Traditional methods of understanding customers are no longer sufficient...

Paul Peterson
Jun 30, 20243 min read
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