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Approaching Co-Creation with Purpose
Co-creation. It’s a concept that’s been hyped to death before most companies have even figured out how to do it properly. It gets talked...

Paul Peterson
Jan 114 min read
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How Catalytic Customers Propel Innovation
Businesses face an unprecedented challenge: staying ahead of customer rapidly-evolving consumer expectations while navigating complex and...

Paul Peterson
Jan 103 min read
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What is Ethical Innovation and How Can Catalytic Customers Help?
The pace of technological and societal change today demands more than just innovation for the sake of novelty. Businesses are no longer...

Paul Peterson
Jan 74 min read
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There’s More to Research in the Digital Age than UX Research
In our digital-first world, user experience (UX) research has become a cornerstone of product development. Companies obsess over testing...

Paul Peterson
Jan 64 min read
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Beyond the Buzzword: Storytelling in Product Planning
Storytelling in product planning and marketing has become one of the most overused concepts in recent years. Walk into any strategy...

Paul Peterson
Jan 44 min read
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The Echo Chamber Problem, or You are Not Your Target
As product managers, it's natural to believe that we know our products inside and out. After all, we are the architects behind the...

Paul Peterson
Jan 34 min read
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Feature Bloat Is Not Innovation (and How to Avoid It)
Have you ever noticed how a product with too many features often feels less effective rather than more innovative? For many teams, the...

Paul Peterson
Jan 34 min read
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Your MVP Is Killing Innovation: Why Starting with Minimum Value is Maximum Risk
When was the last time your Minimum Viable Product (MVP) truly delivered groundbreaking insights or propelled your team toward meaningful...

Paul Peterson
Jan 23 min read
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The Truth About De-Risking Innovation: What No One Tells You
Let’s be real: innovation is risky. It’s messy, uncertain, and more often than not, it’s expensive. For every celebrated success story,...

Paul Peterson
Jan 23 min read
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Shortening the Time Between Hypothesis and Insight
Against an increasingly competitive landscape and amidst rapidly accelerating technological change, product managers are under more...

Paul Peterson
Dec 28, 20243 min read
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Get Everyone Singing from the Same Hymnbook
Leveraging Catalytic Customer Insights Across the Enterprise The most profitable businesses we've worked with over the years recognize...

Paul Peterson
Dec 26, 20244 min read
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Famous Flops (AKA, What Were They Thinking?)
In the high-stakes world of innovation, not every idea is destined for greatness. Some products fall flat for reasons so obvious in...

Paul Peterson
Dec 26, 20245 min read
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Look Deeper: How Catalytic Customers Revolutionize JTBD Insights
When product teams embark on jobs-to-be-done (JTBD) investigations, they aim to uncover the underlying motivations driving customer...

Paul Peterson
Dec 19, 20243 min read
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The Hidden Cost of Complexity
And How Product Leaders Can Prioritize Features that Drive Adoption  We live in an age of relentless innovation. As product manager know...

Paul Peterson
Dec 17, 20243 min read
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What If the Solutions to Your Biggest Product Challenges Were Already Within Reach?
As product leaders, your role is filled with complexity and opportunity. Every day, you face the pressure of making the right...

Paul Peterson
Dec 12, 20242 min read
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Why Catalytic Customers are Irreplaceable in the Age of AI
As artificial intelligence continues to revolutionize how businesses glean insights, it’s tempting to rely on algorithms to tell us...

Paul Peterson
Dec 5, 20243 min read
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Keep Your Product Roadmap on Track Using Catalytic Customers
In product management, few things are as frustrating—or damaging—as being blindsided. Whether it's a sudden competitive move, an...

Paul Peterson
Dec 2, 20243 min read
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What Catalytic Customers Know About Your Competition (That You Might Not)
In the race to stay ahead in today’s hyper-competitive markets, businesses are constantly looking for ways to uncover new opportunities,...

Paul Peterson
Nov 30, 20243 min read
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Catalytic Customers as Growth Engines
We’ve long championed the power of Catalytic Customers—highly engaged, knowledgeable, and influential individuals within a category....

Paul Peterson
Sep 3, 20243 min read
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The 3 Biggest Mistakes in Customer Feedback and How to Avoid Them
Customer feedback is the lifeblood of meaningful innovation. It guides effective product planning, informs resonant marketing strategies,...

Paul Peterson
Jul 16, 20243 min read
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