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A Corrective Lens for Funnel Myopia
Most marketers and product teams can recite their funnel metrics by heart. Awareness, consideration, conversion. The ratios are tracked, the dashboards updated, the slides refreshed. But ask those same teams why  customers move (or don’t) through those stages, and the conversation usually thins out. That’s what we refer to as funnel myopia — the habit of staring at flow without seeing the forces that drive it. It’s an obsession with movement, not meaning. Funnel myopia narro

Paul Peterson
Oct 302 min read
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How to Tune In When Everyone's Tuning Out
We’ve reached a strange inflection point in marketing and innovation. On one hand, we’ve never seen more content, more campaigns, more...

Paul Peterson
May 303 min read
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How Catalytic Customers Elevate Retail and E-Commerce InsightsÂ
Given the sheer volume of data generated by shoppers online, it can be tempting for retail and e-commerce marketers and product teams to...

Paul Peterson
Feb 164 min read
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Get Everyone Singing from the Same Hymnbook
Leveraging Catalytic Customer Insights Across the Enterprise The most profitable businesses we've worked with over the years recognize...

Paul Peterson
Dec 26, 20244 min read
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Activating the Advocacy Power of Catalytic Customers
In today’s interconnected world, advocacy has become a holy grail for brands looking to expand their reach and deepen their resonance....

Paul Peterson
Dec 19, 20243 min read
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Marketers Need Catalytic Customers, Too
A Goldmine for Marketing Strategy, Not Just Product Management  When we think about Catalytic Customers, it's easy to pigeonhole them as...

Paul Peterson
Dec 18, 20244 min read
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