or, What to Do When Decisions Keep Getting Stuck There’s a particular kind of stuckness that shows up on capable product teams. It doesn’t look like chaos. The calendars are full. Research is happening. Dashboards get updated. Customer conversations are logged and circulated. Everyone involved can explain their point of view clearly and back it up with evidence. And yet “decisions” keep reopening. The roadmap shifts without really changing. Priorities feel provisional. Plann

A few years ago, we sat across the table from a product executive at a fast-scaling SaaS company. Their roadmap was...